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Our markets

Our markets
We serve a very wide range of industries and have a great diversity of end markets and customers.

Our markets

Diversity is one of the core strengths of the Group and insulates us from much seasonal and cyclical demand. We serve a very wide range of industries and have a great diversity of end markets and customers. During 2016, our largest industry segment (Food), accounted for 16% of sales and no single customer in any industry accounted for sales of greater than 1% of the Group total. We have an excellent balance between higher-growth end markets and those that are more "defensive" and less cyclical. In 2016, approximately 50% of Group revenue was derived from these defensive end markets, including: Food & Beverage, Pharmaceutical & Biotechnology, Healthcare, Chemical, Buildings (HVAC), Water & Wastewater and Power Generation.

To maintain operational efficiency, production output and product quality, regular maintenance spending is required by our end users; in 2016, approximately 50% of Group revenue was derived from maintenance and repair sales, supported by our end users' opex budgets. Small project sales, which improve existing systems and are supported by our end users' opex budgets, accounted for 35% of Group revenue. Large project sales, that build new systems and are supported by our end-users' capex budgets, accounted for 15% of Group revenue.​
  • Food

    Steam is used for blanching, cooking, baking, packaging, cleaning and sterilising. Electric heating elements are used in commercial food equipment. Pumps are used to meter ingredients, deliver food to process lines and treat process waste.

  • Beverage

    Steam is essential for brewing and distilling processes. It is used to protect product quality and flavour, and ensure compliance with industry standards. Pumps are used to transfer fruit, juice, concentrates, yeast and other additives.

  • Pharmaceutical & Biotechnology

    Clean steam reduces the risk of product and process contamination; electrical heating is used in a wide range of process heating applications; our peristaltic pumps, valves and single-use components enable precise flow control and fluid isolation.

  • OEM Machinery

    Original Equipment Manufacturers (OEMs) are companies that build and supply machines for use in industry. Our activities with OEMs vary from simple product supply to advising on machine performance improvements and process plant design.

  • Oil & Gas

    Electrical heating products increase fluid viscosity, deliver freeze protection and help separate natural gas, crude oil and water during extraction. Steam products enable optimum steam system performance and reduce energy use during oil & gas production.

  • Healthcare

    Steam is used in hospitals and clinics for space heating, hot water production, humidification and sterilisation. Pumps and associated equipment are used in the manufacture of products for the Healthcare industry.

  • Chemical

    Steam and electricity are widely used as an energy source in chemical production and product processing, while our pumps are used to safely and accurately transfer and dose critical chemical components.

  • Buildings (HVAC)

    Steam is used to provide space heating, humidification and hot water in public and private buildings, while our electrical products are used for hot water and heat generation, snow melting, gutter and roof de-icing, and frost-heave prevention.

  • Mining & Precious Metal Processing

    Peristaltic pumps reduce water, energy and chemical use and increase productivity while moving and processing abrasive ores and slurries. Electrical heating is used for temperature maintenance and space heating for workers.

  • Water & Wastewater

    Peristaltic pumps are used to dose chemicals during water treatment processes and to transfer viscous and abrasive slurries. Electric heating solutions provide freeze protection, temperature maintenance and space heating in water treatment plants.

  • Pulp & Paper

    Our steam, electric and pump products facilitate the accurate control of critical processes, such as washing, bleaching, dyeing, drying and finishing, in the manufacture of paper and a wide range of domestic and industrial tissues.

  • Power Generation

    Electrical heat technologies are widely used to optimise power generation. Steam turbines transfer chemical energy in fuel into electrical energy and steam is used to distribute and re-use waste heat formed during the power generation process.